FAQs
Yes, we deliver across the Greater Toronto Area.
Yes, you need power. We supply extension cords for all our bouncy castles, but power is needed to plug it in.
Yes, we delivery to the location of the event, set up, and take down when the event is done.
The rental period is 8 hours. Overnights or longer rental time can be arranged. Please contact us for more details.
Yes. Please contact info@kabouncycastles.ca to arrange, as our website booking will not accept last minute bookings.
Yes, a 50% non-refundable deposit is required to reserve your items.
We require 48 hour’s notice of cancellation. Deposits are non-refundable, however, your deposit can be put toward another date.
We take e-transfer, cash or credit cards online. Credit card or e-transfer payments must be paid in full before the event.
Set up takes from 15-25 minutes until the unit is fully up and running.
Each unit is different. Please check the information page for the specific bouncy castle when ordering.
Yes, but extra fees apply. The inflatable / equipment is your responsibility until collection.
Yes. Please contact us at info@kabouncycastles.ca for more information.
Grass is preferred for anchoring stakes. If the castle cannot go on grass then sand bags will be needed to hold it down. This would result in an extra cost. Please contact us to arrange.
All our units are sanitized after every event and ready for the next use. This ensures that we deliver a nice clean unit for every event.
